General Inquiries
Where can I purchase Miami Magic products?
Miami Magic products are available for
purchase on our online store and through local distributors. If you're
interested in becoming a distributor or need more information, contact us at sales@miamimagic.com.au
How does Nitrous Oxide react with food?
Nitrous Oxide (Food Additive E942) is
highly soluble in fatty compounds like cream. When used in a cream dispenser,
it undergoes a chemical reaction with oxygen, transforming the substance into
voluminous foam and instantly infusing flavors.
What cream dispensers are compatible with MiamiMagic?
Miami Magic cylinders come with an adaptor for easy connection to leading branded Cream Dispensers for home or
commercial use. The Pressure regulator and adaptor hose are sold separately.
Check our products page for recommended cream dispensers.
Is Miami Magic safe for home use?
Yes. Our products are universally compatible with all leading brand Dispensing units. We are constantly putting all our efforts in making Miami Magic as safe as possible in the production of all its components. Please refer to the care and safety section to learn more about using Miami Magic safely and efficiently.
How do I dispose of and recycle MiamiMagic products?
Miami Magic products are recyclable, made from recyclable steel. Dispose of empty cylinders with metal trash for collection. The cylinders are not refillable and can be recycled only once
empty. Each cylinder comes with a white release nozzle to disburse all gas before recycling.
How can I verify official Miami Magic contentamid social media misinformation?
Official content is released through our Social Media accounts and website. Due to the controversy surrounding
Nitrous Oxide, refer to our official channels for authentic information and beware of misinformation.
Troubleshooting
Miami Magic product not working as expected
Ensure the pressure regulator is securely fixed to the cylinder, and the hose is tightly attached. If issues persist, contact us for further assistance at sales@miamimagic.com.au
Cream produced is too runny
Check for a minimum fat content of 28% in the product. If still runny, shake the dispenser upside down for 10 seconds
for desired thickness. Add more nitrous oxide if needed.
Cream produced is too thick
If too thick, the product may be too cold. Shake the dispenser for 10-15 seconds or let it reach room temperature. Avoid overshaking.
No cream is produced
More nitrous oxide may be needed, or the dispenser is clogged. If clogged, run the nozzle under warm water and shake vigorously.
Gas is escaping from the nozzle
Ensure components are tightly in place. If leakage continues, the silicone seal may need replacing. Contact us for assistance at sales@miamimagic.com.au
Cream dispenser cannot be unscrewed
Do not attempt to unscrew under
pressure. Run the top under warm water to release dense liquid and allow for
unscrewing.
Feel free to reach out if you have
further questions or concerns. Happy cream whipping!